Customer Support
CUSTOMER SUPPORT
We'd love to hear from you! Whether you have questions about our products, need help with an order, or just want to share your drumming passion, we're here to help.
GET IN TOUCH
📧 General Inquiries: info@drumfreak.com
📧 Customer Support: support@drumfreak.com
📱 Response Time: We typically respond within 24-48 hours
BUSINESS HOURS
Monday - Friday: 9:00 AM - 6:00 PM (AST)
Saturday: 10:00 AM - 4:00 PM (AST)
Sunday: Closed
CUSTOMER SUPPORT
For order inquiries, product questions, or general support, please email us at support@drumfreak.com with:
- Your order number (if applicable)
- A detailed description of your question or concern
- Any relevant photos or screenshots
We're committed to providing excellent customer service and will get back to you as soon as possible.
Keep on grooving,
The Drumfreak Team